Bathroom Planners and Furnishers in Glasgow
5 erskine square
We used Frog bathrooms to get the family Bathroom and also an en-suite done. Things were ok for a few months but then on a Saturday the connection to the toilet upstairs broke and we ended up with a ruined kitchen ceiling + walls downstairs along with carpet and laminate damage. Jack did send a plumber out to sort the toilet on the Monday morning but then I had to phone Jack many times about getting the kitchen/floor repaired and each time he apologised and fobbed me off with some bollox excuse about "trying to get hold of someone". Basically he didn't give a sh!t and I lost complete confidence in them. I reckoned even if they had come out they would have done a crap job to repair things - and no mention of compensation. Ended up having to get it done through insurance which cost me £100 deposit and has now put my premium up significantly. I am very annoyed at Jack's lack of commitment to repair the damage. It wouldn't have cost them much and is the least I'd expect after spending over £10k with them. As such I cannot recommend Frog bathrooms at all - go elsewhere.
Kenny Adam - 25/08/2012 | report this review
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